DJI Enterprise Shield

Purchase Requirements:

To purchase Enterprise Shield Plus Service your product must be:

● Brand new unactivated aircraft

● Aircraft with activation time within 72 hours

● Aircraft that repair by DJI (within 72 hours of receiving the purchase notification message after the repair is completed)

Your product must also meet all of the following items at the same time to purchase Enterprise Shield Plus Renew Service:

● Purchased the Enterprise Shield Plus Service Before

● The Enterprise Shield Plus Service has not expired

● At least 30% of the Enterprise Shield Plus coverage amount is left for each aircraft.

● 30% or more of the single protection limit of the original worry-free version of the original industry

Note: If the aircraft is in good condition but doesn’t meet the purchase requirements, you can contact info@coptrz.com for more information

Enterprise Shield covers a wide range of DJI Enterprise drones, gimbals and cameras, providing you with the perfect professional protection solution for your fleet. For details about the supported product models, please contact your local enterprise dealer.

• Matrice 200 series
• Matrice 210 series
• Matrice 600 Pro
• Matrice 300 RTK
• Phantom 4 RTK
• P4 Multispectral
• Mavic 2 Enterprise Series
• Zenmuse XT
• Zenmuse XT2
• Zenmuse Z30
• Zenmuse X4S
• Zenmuse X5S
• Zenmuse H20
• Zenmuse H20T

1) Number of replacements: A maximum of two replacements are provided for one year for Enterprise Shield Basic. Unlimited number of replacements for one year within the guaranteed coverage amount are provided for owners of Enterprise Shield Plus.

2) Replacement fee: Enterprise Shield Basic requires a separate fee paid for two replacements, while replacements for Enterprise Shield Plus are provided free of charge.

3) Logistics service: Enterprise Shield Plus replacement service provides overnight delivery, while Enterprise Shield Basic provides free land freight.

4) Additional services: There are no additional services for Enterprise Shield Basic. Free use of a backup device is available for Enterprise Shield Plus.

5) Shared coverage: Coverage amount can be shared between different models for Enterprise Shield Plus. Coverage cannot be shared under Enterprise Shield Basic.

6) Service mode: Under Enterprise Shield Basic, two paid replacement services will be provided to coverage owners. Under Enterprise Shield Plus, free repair and unlimited replacement services within the limit of the coverage amount are available to coverage owners.

7) Coverage: For Enterprise Shield Plus, a fee equivalent to the damage assessment cost for the original product is deducted from the coverage amount. Under Enterprise Shield Basic, the coverage amount is not used for deduction.

If your drone or payloads meet any of the following conditions, you can purchase DJI Enterprise Shield:

1. Brand-new drone or payload that is not activated.
2. Drone or payloads activated for less than 72 hours.
3. Repaired in an official DJI Service Center and within 72 hours of receiving an email invitation.(Please contact support@dji.com to inquire about the inspection process.)

If you have purchased, activated, and bound Enterprise Shield Plus with several drones at the same time, you can choose whether to share the coverage amount or not.

Note:
1) Under Enterprise Shield Basic, the number of replacements for multiple drones or payloads cannot be shared.
2) If you have only one DJI drone and purchase Enterprise Shield Plus, the coverage amount cannot be shared with other drones not purchased and bound to Enterprise Shield Plus.
3) The coverage amount sharing service of Enterprise Shield Plus is only available for drones or payloads that the Enterprise Shield Plus coverage plan is purchased, activated, and bound with at the time of purchase. Coverage amounts cannot be shared in any other case.